ilt20's commitment to responsible gaming
Entertainment is best when it stays in check. ilt20 puts your safety and mental well-being first — through the right tools and support.
Let gaming be a source of joy, not stress
Online betting and casino gaming are popular forms of entertainment. But like any form of entertainment, they stay enjoyable only when done in a controlled and mindful way. ilt20 believes every player should enjoy gaming within their own means and time.
We understand that the pull of gaming can sometimes go beyond healthy limits. That is why ilt20 has built several voluntary tools to help you manage your own playing habits. On this page you will learn how to set deposit limits, activate self-exclusion, and reach our support team whenever you need help.
Responsible gaming is not a sign of weakness — it is proof of a smart and informed decision. Our doors are always open to every ilt20 player — for support, for guidance, and to ensure a safe gaming experience.
Keep your gaming in control
ilt20 gives you the freedom to set your own gaming limits. Each of the tools below is available at any time from your account settings.
Deposit limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a cooling-off period applies before the limit can be increased.
Session time limit
Decide in advance how long you will play in one session. When the set time is up, the platform will automatically notify you and help you take a break.
Time-out break
Request a temporary break ranging from one day to several weeks. During this period no deposits or gameplay will be possible from your account.
Self-exclusion
If you need a longer break, choose self-exclusion. Your account will be completely deactivated during this period and no promotional messages will be sent to you.
Transaction history
View a complete record of every deposit, withdrawal, and bet at any time. This is very helpful for understanding your own spending patterns.
Support team
Reach our support team through 24/7 live chat for any issue. Assistance is available in both Bengali and English.
How do you know when gaming is becoming a problem?
If you or someone you know shows the signs below, it is time to seek help. Awareness is the first step toward protection.
Feeling the urge to bet more and more in an attempt to win back lost money.
Being unable to stop yourself even when you try to quit or cut down on gaming.
Pulling away from family, friends, or work and prioritising gaming above them.
Taking on debt or breaking into savings in order to fund gaming.
Hiding or lying to family or loved ones about your gaming activity.
Feeling anxiety, restlessness, or depression during or after gaming sessions.
Seeing gaming as the only way to cope with stress or loneliness.
How to use the protection tools
Log in to your account
Go to the ilt20 login page and enter your username and password to access your account.
Go to account settings
Click the profile icon at the top right and look for the "Account Settings" or "Responsible Gaming" section.
Choose the tool you need
Deposit limit, session time, time-out, or self-exclusion — set one or more options based on what you need.
Confirm
Save your chosen settings. Changes take effect immediately, and a cooling-off period applies before certain restrictions can be increased.
Contact us if you need help
If you have trouble changing settings on your own, our support team is available via 24/7 live chat or email to assist you.
Safe payment management
The minimum deposit at ilt20 is ৳500 and the minimum withdrawal is ৳1,000. These limits naturally help protect you from large unplanned spending.
Transactions can be made through four mobile banking methods: bKash, Nagad, Rocket, and Upay. The same minimum limit applies to each method. Withdrawals are generally completed within 1 hour.
Before making a large deposit, ask yourself — is this amount within my monthly entertainment budget? Would losing it cause me financial difficulty? If the answer is yes, it is wise to lower your deposit limit.
Remember, betting and gaming are never a source of income — they are purely entertainment. Play only with an amount you can comfortably afford to lose.
You are not alone — we are here for you
24/7 Live Chat
Connect with our live chat at any time of day, any day of the week. Talk to us in Bengali, share your concern openly — our support team will assist you with complete confidentiality.
Setting gaming limits, closing an account, or simply asking for advice — live chat can be used for all of these.
Email support
If you prefer to reach us with more detail by email, get in touch with us. All your information will be kept completely confidential.
Support is available in both Bengali and English.
Stay well, enjoy the game
Follow a few simple guidelines to keep gaming at ilt20 enjoyable. These will help make gaming a positive experience in your everyday life.
- Set a specific budget before you play and stick to it.
- Never think of gaming as a source of income.
- Avoid betting when you are under the influence of alcohol or when you are tired.
- Take regular breaks and spend time with family and friends.
- Avoid placing larger bets out of frustration after a loss.
- Keep track of the time and money you spend on gaming.
- Do not hesitate to seek support from someone close to you or from a professional if you need it.
Play safe, enjoy the game
Find more information about responsible gaming on our FAQ page. Check it now to get answers to any questions you have.